How to Submit Requirements

Modified on Fri, 12 Dec at 2:17 PM

The mobile app includes an optional feature that allows Guests to submit special requirements directly to the platform.

How to add this feature from the Platform to the Mobile App:

1.Go to Event Configuration > Event Brands, locate the relevant Brand, and select Actions > Change Theme.

2.In App Builder, open the Menu tab, select Add Feature, choose Requirements, and save your changes.

3. Once saved, the Requirements option will appear in the mobile app menu for Guests under that Brand.

How to Submit Requirements (Guests perspective).

1. Open the mobile app and tap Requirements from the left sidebar menu.

2. You will be presented with a list of available requirement types.

3. Select the requirement you wish to submit.

4. Enter the relevant details in the fields provided.

5. Submit the information so it can be reviewed and actioned by the Event Organiser.

This process ensures that all guest needs are captured clearly and efficiently within the platform. If you do not see the Requirements option, it may not be enabled for your event.

The updated Requirements information will then be visible in the guest’s quick view, or within the guest profile by selecting their name.